Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

Current status Report incident History

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Quality degradation - Colombia (CO) - Multiple Operators - 11/04/2025

Incident Report for Telesign System

Resolved

Start Time: 11:49 AM PST - 11/04/2025
End Time: 12:25 PM PST - 11/04/2025

We received notification that the network issues previously reported by Multiple Operators from Colombia (CO) have been resolved. Colombia (CO) Multiple Operators end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

Posted Nov 04, 2025 - 12:26 PST

Identified

Date: 11/04/2025
Start Time: 11:49 AM PST - 11/04/2025
End Time: Ongoing

Summary:
We currently experience quality degradation toward Colombia (CO) - Multiple Operators. Customers that send SMS messages to Colombia users may notice a difficulties in message delivery.
Our competent teams are working on solving this issue.

We'd like to apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at support@telesign.com.

Posted Nov 04, 2025 - 11:50 PST

This incident affected: SMS/SMS Verify - NA & LATAM (Colombia).