Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

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Operator Service Alert - Colombia (CO) - Claro Comunicacion Celular S.A (Comcel S.A) (732/101) - 2/6/25

Incident Report for Telesign System

Investigating

Issue: Operator - Colombia (CO) - Claro Comunicacion Celular S.A (Comcel S.A) (732/101) - Quality degradation

Start Time: 6:55AM PST - 2/6/25
End Time: /

Summary:

We received notification that Claro Comunicacion Celular S.A (Comcel S.A) (732/101) from Colombia is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages.

Telesign is engaged with the operators for updates on resolution.

We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.

SF 01126276

Posted Feb 06, 2026 - 11:44 PST

This incident affects: SMS/SMS Verify - NA & LATAM (Colombia).