System Status


This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

Service Metrics

Changes to Intelligence 2.0 Responses
Scheduled Maintenance Report for Telesign system status
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 18, 2024 - 17:00 PST
Scheduled
On November 18, 2024, Telesign will deprecate the risk_insights_request parameter in the Intelligence 2.0 response. All Intelligence 2.0 accounts will receive risk insights regardless of the value inside the request_risk_insights parameter. Removing the parameter will streamline the Intelligence platform.


You should not see any changes in their API responses, latency or performance. There are no immediate actions you must take before November 18 as continuing to use the parameter will not break your integration. However, you can simply stop the use of the request_risk_insights parameter at your convenience.


Please reach out to support@telesign.com with any questions.
Posted Nov 12, 2024 - 11:37 PST
This scheduled maintenance affects: Standard Services (Score) and Enterprise Services (Score).