System Status


This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

Service Metrics

Quality degradation - Mexico (MX) - Radiomovil Dipsa (Telcel) (334/002;02;020;066) - 3/15/24
Incident Report for Telesign system status
Resolved
Date: 3/15/24
Start Time: 14:40 PDT
End Time: 15:14 PDT

Quality degradation toward Mexico (MX) - Radiomovil Dipsa (Telcel) (334/002;02;020;066) is resolved now.

We'd like to apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at support@telesign.com.
Posted Mar 15, 2024 - 15:15 PDT
Identified
Date: 3/15/24
Start Time: 14:40 PDT
End Time: Ongoing

Summary:
We currently experience quality degradation toward Mexico (MX) - Radiomovil Dipsa (Telcel) (334/002;02;020;066). Customers that send SMS messages to Radiomovil Dipsa (Telcel) users may notice a difficulties in message delivery.
Our competent teams are working on solving this issue.

We'd like to apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at support@telesign.com.
Posted Mar 15, 2024 - 14:42 PDT
This incident affected: Operator Alerts (Operator Alerts WW).