System Status
This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.
Service Metrics
Operator Service Alert - Brazil (BR) - Claro (724/05;12;38)
Incident
Report for Telesign system status
Resolved
Start Time: 5:55 AM PDT - 07/24/24
End Time: 07:16 AM PDT - 07/24/24
We received notification that the network issues previously reported by Claro (724/05;12;38) from Brazil (BR) have been resolved. Claro (724/05;12;38) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
SF 00851758
End Time: 07:16 AM PDT - 07/24/24
We received notification that the network issues previously reported by Claro (724/05;12;38) from Brazil (BR) have been resolved. Claro (724/05;12;38) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
SF 00851758
Investigating
Issue: Operator - Claro (724/05;12;38) Quality degradation
Start Time: 5:55 AM PDT - 07/24/24
Summary:
We received notification that Claro (724/05;12;38) from Brazil (BR) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages.
Telesign is engaged with the operators for updates on resolution.
We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.
SF 00851758
Start Time: 5:55 AM PDT - 07/24/24
Summary:
We received notification that Claro (724/05;12;38) from Brazil (BR) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages.
Telesign is engaged with the operators for updates on resolution.
We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.
SF 00851758
This incident affected: Operator Alerts (Operator Alerts WW).