System Status
This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.
Service Metrics
Possible Delays
Incident
Report for Telesign system status
Resolved
Dear Customers and Partners,
Thank you for your patience, SMS/SMS Verify are now back up and running and you can resume your messaging flow. We will follow up with you within the next few days with a full RCA that outlines the outage in more detail and discusses a remediation plan moving forward. Telesign is committed to your business and will continue to monitor our global data centers to ensure no further interruptions to your business.
We sincerely apologize for the inconvenience. If you have any questions, please contact us at support@telesign.com.
Thank you for your patience, SMS/SMS Verify are now back up and running and you can resume your messaging flow. We will follow up with you within the next few days with a full RCA that outlines the outage in more detail and discusses a remediation plan moving forward. Telesign is committed to your business and will continue to monitor our global data centers to ensure no further interruptions to your business.
We sincerely apologize for the inconvenience. If you have any questions, please contact us at support@telesign.com.
Identified
Dear Customers and Partners,
The issue has been identified, and our engineers are actively working on it.
As soon as we get more details, we will let you know.
The issue has been identified, and our engineers are actively working on it.
As soon as we get more details, we will let you know.
Investigating
Dear Customers and Partners,
We are experiencing instability on our platform which could cause some delays in delivery.
Our team is investigating the issue and we will make sure to keep you updated as soon as we have preliminary findings.
If you have any questions, please contact us at support@telesign.com.
We are experiencing instability on our platform which could cause some delays in delivery.
Our team is investigating the issue and we will make sure to keep you updated as soon as we have preliminary findings.
If you have any questions, please contact us at support@telesign.com.
This incident affected: Enterprise Services (SMS & SMS Verify) and Standard Services (SMS).