System Status


This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

Service Metrics

Quality degradation - Brazil - ALL MNOs 03/20/24
Incident Report for Telesign system status
Resolved
Date:03/20/24
Start Time: 02:05 PM PST
End Time: 03:15 PM PST

We received notification that the network issues previously reported by All MNOs from Brazil have been resolved. All MNOs end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
Posted Mar 20, 2024 - 16:03 PDT
Identified
Date: 03/20/24
Start Time: 02:05 PST
End Time: Ongoing

Summary:
We currently experience quality degradation toward Brazil - ALL MNOs. Customers that send SMS messages to All Operators users may notice a difficulties in message delivery.
Our competent teams are working on solving this issue.

We'd like to apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at support@telesign.com.
Posted Mar 20, 2024 - 14:34 PDT
This incident affected: Operator Alerts (Operator Alerts WW).