System Status
This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.
Service Metrics
Quality degradation - United States - 10DLC
Incident
Report for Telesign system status
Resolved
Issue: US - Multiple Operators 10DLC Quality degradation
Start Time: 4:42PM PST - 10/4/24
End Time: 8:38PM PST - 10/4/24
Summary:
We are pleased to inform you that previously announced degradation is resolved.
If you have any questions, please contact support@telesign.com.
SF 00887762
Start Time: 4:42PM PST - 10/4/24
End Time: 8:38PM PST - 10/4/24
Summary:
We are pleased to inform you that previously announced degradation is resolved.
If you have any questions, please contact support@telesign.com.
SF 00887762
Investigating
Issue: US - Multiple Operators 10DLC Quality degradation
Start Time: 4:42PM PST - 10/4/24
End Time: Ongoing
Summary:
We currently experience quality degradation toward United States for 10DLC traffic only.
SMS messages sent with 10DLC SID may face delays or difficulties in delivery.
Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption.
If you have any questions, please contact support@telesign.com.
SF 00887762
Start Time: 4:42PM PST - 10/4/24
End Time: Ongoing
Summary:
We currently experience quality degradation toward United States for 10DLC traffic only.
SMS messages sent with 10DLC SID may face delays or difficulties in delivery.
Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption.
If you have any questions, please contact support@telesign.com.
SF 00887762
This incident affected: Operator Alerts (Operator Alerts North America).