System Status
This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.
Service Metrics
Phone ID Sim Swap Service Alert - Colombia
Incident
Report for Telesign system status
Resolved
Date: 09/23/24
Start Time: 09:40 AM PST
End Time: 11:00 AM PST
We received notification from our partner that the issue previously noticed in Colombia has been resolved. End users should no longer experience delays, as all services are back to functioning properly.
Start Time: 09:40 AM PST
End Time: 11:00 AM PST
We received notification from our partner that the issue previously noticed in Colombia has been resolved. End users should no longer experience delays, as all services are back to functioning properly.
Identified
Date: 09/23/24
Start Time: 09:40 AM
End Time: Ongoing
We received notification from our partner that Sim Swap is currently having issues in Colombia, which may cause some delays. We will inform you once there is a resolution.
We'd like to apologize for any inconvenience and appreciate your patience during this service window.
If you have any questions, please contact us at support@telesign.com.
Start Time: 09:40 AM
End Time: Ongoing
We received notification from our partner that Sim Swap is currently having issues in Colombia, which may cause some delays. We will inform you once there is a resolution.
We'd like to apologize for any inconvenience and appreciate your patience during this service window.
If you have any questions, please contact us at support@telesign.com.
This incident affected: Operator Alerts (Operator Alerts WW) and Standard Services (PhoneID).