System Status
This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.
Service Metrics
Possible Delays
Incident
Report for Telesign system status
Resolved
Dear Customers and Partners,
Our Engineers have identified and successfully resolved this incident.
All our products are operational and working at the moment.
We sincerely apologize for the inconvenience this may have caused you.
Start time: 10:30 pm PDT
End time: 2:26 am PDT
Our Engineers have identified and successfully resolved this incident.
All our products are operational and working at the moment.
We sincerely apologize for the inconvenience this may have caused you.
Start time: 10:30 pm PDT
End time: 2:26 am PDT
Identified
Dear Customers and Partners,
Our Engineers have identified and successfully resolved this incident.
All our products are operational and working at the moment, except Voice.
Issues with Voice products have been identified, and we are still working on finding the solution.
We sincerely apologize for the inconvenience this may have caused you.
Our Engineers have identified and successfully resolved this incident.
All our products are operational and working at the moment, except Voice.
Issues with Voice products have been identified, and we are still working on finding the solution.
We sincerely apologize for the inconvenience this may have caused you.
Update
Dear Customers and Partners,
We are experiencing instability on our platform which could cause some delays in delivery. Our team is investigating the issue and we will make sure to keep you updated as soon as we have preliminary findings.
Please note that due to problems affecting one of WW infrastructure vendors you might experience elevated Support response times until those infrastructure problems are resolved.
If you have any questions, please contact us at support@telesign.com.
We are experiencing instability on our platform which could cause some delays in delivery. Our team is investigating the issue and we will make sure to keep you updated as soon as we have preliminary findings.
Please note that due to problems affecting one of WW infrastructure vendors you might experience elevated Support response times until those infrastructure problems are resolved.
If you have any questions, please contact us at support@telesign.com.
Update
We are continuing to investigate this issue.
Update
We are continuing to investigate this issue.
Investigating
Dear Customers and Partners,
We are experiencing instability on our platform which could cause some delays in delivery.
Our team is investigating the issue and we will make sure to keep you updated as soon as we have preliminary findings.
If you have any questions, please contact us at support@telesign.com.
We are experiencing instability on our platform which could cause some delays in delivery.
Our team is investigating the issue and we will make sure to keep you updated as soon as we have preliminary findings.
If you have any questions, please contact us at support@telesign.com.
This incident affected: Enterprise Services (SMS & SMS Verify, Voice Verify, Smart Verify, Push Verify, PhoneID Standard, PhoneID Contact, PhoneID Live, Score) and Standard Services (SMS, Voice, PhoneID, Score, App Verify).