System Status
This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.
Service Metrics
Canada and United States Operator Service Alert - Phone ID Upgrade - 03/14/2024
Incident
Report for Telesign system status
Resolved
Dear Customers and Partners,
We are happy to inform you that CA & US Operators - Phone ID Upgrade has been completed.
Start Date: 03/14/2024
Start Time: 06:00 AM PDT
End Date: 03/15/2024
End Time: 07:45 AM PDT
If you have any questions, please contact us at support@telesign.com.
We are happy to inform you that CA & US Operators - Phone ID Upgrade has been completed.
Start Date: 03/14/2024
Start Time: 06:00 AM PDT
End Date: 03/15/2024
End Time: 07:45 AM PDT
If you have any questions, please contact us at support@telesign.com.
Investigating
Issue: CA & US Operators - Phone ID Upgrade
Date: 03/14/2024
Start Time: 06:00 AM PDT
Summary:
We have received notification that planned upgrade will be performed for all Canadian and US operators on the date and time specified above. While no impact is expected, during this time period customers may experience a temporary delay in receiving responses for our Phone ID, Phone ID Live, Phone ID Porting History and Phone ID SIM Swap products, so we kindly ask that you plan accordingly.
We will let you know once the upgrade is completed. We'd like to apologize for any inconvenience and appreciate your patience during this service window.
If you have any questions, please contact us at support@telesign.com.
Date: 03/14/2024
Start Time: 06:00 AM PDT
Summary:
We have received notification that planned upgrade will be performed for all Canadian and US operators on the date and time specified above. While no impact is expected, during this time period customers may experience a temporary delay in receiving responses for our Phone ID, Phone ID Live, Phone ID Porting History and Phone ID SIM Swap products, so we kindly ask that you plan accordingly.
We will let you know once the upgrade is completed. We'd like to apologize for any inconvenience and appreciate your patience during this service window.
If you have any questions, please contact us at support@telesign.com.
This incident affected: Operator Alerts (Operator Alerts North America), Enterprise Services (PhoneID Standard, PhoneID Live), and Standard Services (PhoneID).