System Status

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

Service Metrics

Operator Service Alert - USA - Temporary delays in SMS delivery via Shared Short Codes

Incident Report for Telesign system status

Resolved

Date:05/03/24
Start Time: 09:05 AM PDT
End Time: 10:05 AM PDT

We received notification that the network issues previously reported customers who send SMS via Shared Short Codes have been resolved. Customers who send SMS via Shared Short Codes should no longer experience delays receiving SMS OTP messages are back to functioning properly.

Posted May 03, 2024 - 10:10 PDT

Identified

Date: 05/03/2024
Start Time: 09:05 AM PDT
End Time: Ongoing

We received notification that customers who send SMS via Shared Short Codes may experience a delay in the delivery of SMS OTP messages.

We will inform you once the issue come to a resolution.

Posted May 03, 2024 - 09:41 PDT

This incident affected: Operator Alerts (Operator Alerts WW).