System Status
This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.
Service Metrics
Quality degradation - United States (US) - 10DLCs
Incident
Report for Telesign system status
Resolved
Issue: Quality degradation - United States (US) - 10DLCs
Start Time: 7:16 AM PDT - 07/19/24
End Time: 10:11 AM PDT - 07/19/24
Summary:
We can confirm that quality degradation toward United States is now resolved.
SMS messages with a subset of 10DLCs are no longer facing delays or difficulties in delivery.
We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
SF 00849478
Start Time: 7:16 AM PDT - 07/19/24
End Time: 10:11 AM PDT - 07/19/24
Summary:
We can confirm that quality degradation toward United States is now resolved.
SMS messages with a subset of 10DLCs are no longer facing delays or difficulties in delivery.
We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
SF 00849478
Investigating
Quality degradation - United States (US) - 10DLCs
Start Time: 7:16 AM PDT - 07/19/24
End Time: Ongoing
Summary:
We currently experience quality degradation toward United States.
SMS messages with a subset of 10DLCs may face delays or difficulties in delivery.
Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption.
If you have any questions, please contact support@telesign.com.
SF 00849478
Start Time: 7:16 AM PDT - 07/19/24
End Time: Ongoing
Summary:
We currently experience quality degradation toward United States.
SMS messages with a subset of 10DLCs may face delays or difficulties in delivery.
Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption.
If you have any questions, please contact support@telesign.com.
SF 00849478
This incident affected: Operator Alerts (Operator Alerts North America).