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Important Notice: AT&T Holiday Freeze Period
Incident Report for Telesign system status
Country: United States

Operator: AT&T

Effective date: 12/25/2023, 00:00 EST


As we gear up for the upcoming Holiday Season, our Carrier Partner AT&T will be implementing a precautionary provisioning freeze. During this period, AT&T's ability to process new provisioning or migration requests for short codes, 10DLC, or Toll-free numbers will be impacted.

Please note that AT&T will continue to review new campaign submissions during the freeze, but approved campaigns will not be published into production until the freeze period concludes.

Start Date/Time: 12/25/2023, 00:00 EST
End Date/Time: 01/02/2024, 23:59 EST

We appreciate your understanding and cooperation as we work with AT&T to ensure a smooth transition into the Holiday Season.
Posted Oct 26, 2023 - 00:53 PDT
This incident affects: Regulatory Updates.