System Status
This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.
Service Metrics
Quality degradation - United States (US) - Verizon Wireless (310/004;006;010;012;590)
Incident
Report for Telesign system status
Resolved
This incident has been resolved.
Update
Date:07/30/24
Start Time: 10:35am PDT - 07/30/24
End Time: 01:47pm PDT - 07/30/24
We received notification that the network issues previously reported by United States (US) - Verizon Wireless from United States (US) have been resolved. United States (US) - Verizon Wireless end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
Start Time: 10:35am PDT - 07/30/24
End Time: 01:47pm PDT - 07/30/24
We received notification that the network issues previously reported by United States (US) - Verizon Wireless from United States (US) have been resolved. United States (US) - Verizon Wireless end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
Investigating
Issue: United States (US) - Verizon Wireless (310/004;006;010;012;590) Quality degradation
Start Time: 10:35 PDT - 07/30/24
End Time: Ongoing
Summary: Message Latency may be experienced.
We currently experience quality degradation toward United States (US) - Verizon Wireless (310/004;006;010;012;590).
SMS messages towards these operator(s) may face delays or difficulties in delivery.
Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption.
If you have any questions, please contact support@telesign.com.
SF 00854589
Start Time: 10:35 PDT - 07/30/24
End Time: Ongoing
Summary: Message Latency may be experienced.
We currently experience quality degradation toward United States (US) - Verizon Wireless (310/004;006;010;012;590).
SMS messages towards these operator(s) may face delays or difficulties in delivery.
Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption.
If you have any questions, please contact support@telesign.com.
SF 00854589
This incident affected: Operator Alerts (Operator Alerts WW).