System Status


This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

Service Metrics

Operator Service Alert - New Zealand (NZ) - NZ Communications (2degrees) (530/24)
Incident Report for Telesign system status
Resolved
Date:07/21/24
Start Time: 05:37 AM PDT - 07/21/24
End Time: 08:28 AM PDT 07/21/24

We received notification that the network issues previously reported by NZ Communications (2degrees) (530/24) from New Zealand have been resolved. NZ Communications (2degrees) (530/24) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
Posted Jul 21, 2024 - 10:36 PDT
Investigating
Issue: Operator - NZ Communications (2degrees) (530/24) Quality degradation

Start Time: 05:37 AM PDT - 07/21/24
End Time: Ongoing

Summary:

We received notification that NZ Communications (2degrees) (530/24) from New Zealand is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages.

Telesign is engaged with the operators for updates on resolution.

We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.

SF00850165
Posted Jul 21, 2024 - 07:18 PDT
This incident affected: Operator Alerts (Operator Alerts WW).