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Previously reported quality degradation toward United States (US) - Multiple Operators have been resolved. United States (US) - Multiple Operators end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
Posted Apr 17, 2024 - 22:59 PDT
Investigating
Issue: US Multiple Operators Quality degradation
Date: 04/17/24 Start Time: 10:29 PM PST
Summary: We currently experience quality degradation toward Country United States (US) - Multiple Operators
Customers who send SMS messages to Multiple MNOs users may notice difficulties in message delivery. Our competent teams are working with our SMS partner in order to solve this issue.
We'd like to apologize for any inconvenience and appreciate your patience during this service window. If you have any questions, please contact support@telesign.com.
Posted Apr 17, 2024 - 22:45 PDT
This incident affected: Operator Alerts (Operator Alerts WW).