System Status
This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.
Service Metrics
Operator Service Alert - Quality degradation - ClearSky (311/010;020;030;080;210;650;993) - 03/14/24
Incident
Report for Telesign system status
Resolved
Date: 03/14/24
Start Time: 02:33 AM PDT
End Time: 03:32 AM PDT
We received notification that the network issues previously reported by ClearSky (311/010;020;030;080;210;650;993) from US have been resolved. ClearSky (311/010;020;030;080;210;650;993) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
Start Time: 02:33 AM PDT
End Time: 03:32 AM PDT
We received notification that the network issues previously reported by ClearSky (311/010;020;030;080;210;650;993) from US have been resolved. ClearSky (311/010;020;030;080;210;650;993) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
Investigating
Issue: US Operator - ClearSky (311/010;020;030;080;210;650;993) Quality degradation
Date: 03/14/24
Start Time: 02:33 AM PDT
End Time: To be notified
Summary:
We currently experience quality degradation toward US/CA ClearSky (311/010;020;030;080;210;650;993). Customers that send SMS messages to ClearSky (311/010;020;030;080;210;650;993) users may notice a difficulties in message delivery.
Our competent teams are working on solving this issue.
We'd like to apologize for any inconvenience and appreciate your patience during this service window.
If you have any questions, please contact us at support@telesign.com.
Date: 03/14/24
Start Time: 02:33 AM PDT
End Time: To be notified
Summary:
We currently experience quality degradation toward US/CA ClearSky (311/010;020;030;080;210;650;993). Customers that send SMS messages to ClearSky (311/010;020;030;080;210;650;993) users may notice a difficulties in message delivery.
Our competent teams are working on solving this issue.
We'd like to apologize for any inconvenience and appreciate your patience during this service window.
If you have any questions, please contact us at support@telesign.com.
This incident affected: Operator Alerts (Operator Alerts WW).