System Status

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Service Metrics

Telcel 2023 Freezing Period Update for Our Valued Customers
Incident Report for Telesign system status
Country: Mexico

Operator: Telcel (Radiomovil Dipsa)

Effective date: 10/30/2023, 11:00 am (GMT-6)


We want to keep you informed about important updates from Telcel. Please take note of the following deadlines for requesting new alphasenders and shortcodes:

• Request for new shortcodes must be submitted by Monday, October 30th, no later than 11:00 a.m. (GMT-6).
• Request for new alphasenders must be submitted by Tuesday, October 31st, no later than 6:00 p.m. (GMT-6).

Should you require new shortcodes and/or alphasenders after these deadlines, rest assured that we will submit those requests to Telcel on January 3, 2024, at 11:00 p.m. (GMT-6).

Please keep these dates in mind as you plan your requests. Your understanding is greatly appreciated!
Posted Oct 31, 2023 - 07:02 PDT
This incident affects: Regulatory Updates.