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Date: 04/26/24 Start Time: 09:13 AM PST End Time: 10:06 AM PST
Previously reported quality degradation toward Brazil (BR) - Claro (724/05;12;38) have been resolved. Claro (724/05;12;38) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
Posted Apr 26, 2024 - 10:17 PDT
Identified
Date: 04/26/24 Start Time: 09:13 AM PST End Time: Ongoing
Summary: We currently experience quality degradation toward Brazil (BR) - Claro (724/05;12;38). Customers that send SMS messages to Claro (724/05;12;38) users may notice a difficulties in message delivery. Our competent teams are working on solving this issue.
We'd like to apologize for any inconvenience and appreciate your patience during this service window.