System Status

This page offers API uptime information for TeleSign services, in addition to incident history reports and service issues alerts.
Operator Service Alert - Planned Maintenance - US and Canada toll free numbers
Scheduled Maintenance Report for TeleSign System Status
The scheduled maintenance has been completed.
Posted Nov 24, 2021 - 23:00 PST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 24, 2021 - 21:01 PST
Issue: US and Canada Operators - Toll Free numbers Maintenance

Date: 11/24/2021
Start Time: 21:00 PM PST
End Time: 23:00 PM PST

Our Supplier has informed us of planned maintenance towards US and CA which may impact SMS from toll-free numbers.

Customers may experience increased SMS latency during the maintenance window, however, in the unlikely event of a disruption to the service messages will be queued for delivery once the maintenance has been completed.

We apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at

Kind Regards,
TeleSign Support
Posted Nov 24, 2021 - 12:59 PST
This scheduled maintenance affected: Operator Alerts.