System Status
This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.
Service Metrics
Possible Delays
Incident
Report for Telesign system status
Resolved
Dear Customers and Partners,
The cause of the reported instability has been identified and the fix has been implemented at 3:45 PM PST.
If you have any questions, please contact us at support@telesign.com.
The cause of the reported instability has been identified and the fix has been implemented at 3:45 PM PST.
If you have any questions, please contact us at support@telesign.com.
Update
On 03/07/2023 between 12:23 PM - 12:39 PM PST and also 01:31 - 01:37 PM PST we alerted to some longer running transactions on rest-ww.telesign.com and rest-api.telesign.com. These may be experienced as increased latency or timeouts at the client end. Internal processing and functionality of the API is not effected. We are working with the CDN to identify the cause and ensure full resolution.
Investigating
Dear Customers and Partners,
We are experiencing instability on our platform which could cause some delays in delivery.
Our team is investigating the issue and we will make sure to keep you updated as soon as we have preliminary findings.
If you have any questions, please contact us at support@telesign.com.
We are experiencing instability on our platform which could cause some delays in delivery.
Our team is investigating the issue and we will make sure to keep you updated as soon as we have preliminary findings.
If you have any questions, please contact us at support@telesign.com.
This incident affected: Enterprise Services (SMS & SMS Verify) and Standard Services (SMS).