System Status
This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.
Service Metrics
Quality degradation - Issue with MTN and Digicel network
Incident
Report for Telesign system status
Resolved
Date:04/12/24
End Time: 06:40 AM PST
The issues that we previously reported have been resolved. End users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
End Time: 06:40 AM PST
The issues that we previously reported have been resolved. End users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
Identified
Date: 04/12/24
Start Time: 04:50 AM PDT
End Time: Ongoing
Summary:
We currently experience quality degradation toward MTN and Digicel network. Customers that send SMS messages to these operators users may notice a difficulties in message delivery.
Our competent teams are working on solving this issue.
We'd like to apologize for any inconvenience and appreciate your patience during this service window.
If you have any questions, please contact us at support@telesign.com.
Start Time: 04:50 AM PDT
End Time: Ongoing
Summary:
We currently experience quality degradation toward MTN and Digicel network. Customers that send SMS messages to these operators users may notice a difficulties in message delivery.
Our competent teams are working on solving this issue.
We'd like to apologize for any inconvenience and appreciate your patience during this service window.
If you have any questions, please contact us at support@telesign.com.
This incident affected: Operator Alerts (Operator Alerts WW).