System Status

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

Service Metrics

Quality degradation - Mexico (MX) - Altan Redes (334/140) - 04/09/24

Incident Report for Telesign system status

Resolved

This incident has been resolved.

Posted Apr 10, 2024 - 00:56 PDT

Identified

Date: 04/09/24
Start Time: 5:49 PM PDT
End Time: Ongoing

Summary:
We currently experience quality degradation toward Mexico (MX) - Altan Redes (334/140). Customers that send SMS messages to Altan Redes (334/140 users may notice a difficulties in message delivery.
Our competent teams are working on solving this issue.

We'd like to apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at support@telesign.com.

Posted Apr 09, 2024 - 18:02 PDT

This incident affected: Operator Alerts (Operator Alerts WW, Operator Alerts LATAM).