System Status

This page offers API uptime information for TeleSign services, in addition to incident history reports and service issues alerts.
Operator Service Alert - Planned Maintenance - Sprint USA 26/05/2020
Scheduled Maintenance Report for TeleSign System Status
The scheduled maintenance has been completed.
Posted May 27, 2020 - 05:00 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 26, 2020 - 23:00 PDT
Issue: US Operator - Sprint USA Maintenance

Date: 26/05/2020
Start Time: 11:00 PM PDT/PST
End Time: 05:00 AM PDT/PST - 27/05/2020

We have received notification that US Operator Sprint USA will be performing planned maintenance on the date and time specified above. During the maintenance period, customers will experience delays to MO SMS messages as well as standard rate MT SMS messages sent to and from subscribers on the affected carrier.
In the event of disruption to the service, MOs and MTs will be queued on the operator's end for delivery once the maintenance has been completed, so we kindly ask that you plan accordingly. Other US operators will not be affected by this Sprint operator's maintenance.

On behalf of the operator, we apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at

Kind Regards,
TeleSign Support
Posted May 15, 2020 - 07:13 PDT
This scheduled maintenance affected: Operator Alerts.