System Status

This page offers API uptime information for TeleSign services, in addition to incident history reports and service issues alerts.
Operator Service Alert - Planned Maintenance - Canada Rogers & Fido - Mar 31
Scheduled Maintenance Report for TeleSign System Status
The scheduled maintenance has been completed.
Posted Mar 31, 2020 - 03:00 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 31, 2020 - 02:00 PDT
Issue: Canada Operators - Canada Rogers & Fido Maintenance

Date: 31/03/2020
Start Time: 02:00 AM PDT
End Time: 03:00 AM PDT
We have received notification that Canada Operators Rogers & Fido will be performing planned maintenance on the date and time specified above. Clients may experience delayed or failed MT traffic for outbound messages sent to Rogers or Fido MSISDNs.
Impact DR: Clients may experience delayed or failed delivery receipts for MT traffic sent to Rogers or Fido MSISDNs.

If for any reason the maintenance is extended or cancelled we will advise you accordingly.

On behalf of the operator, we apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at

Kind Regards,
TeleSign Support
Posted Mar 24, 2020 - 00:06 PDT
This scheduled maintenance affected: Operator Alerts.