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Date: 11/25/2021 Start Time: 05:06 AM PST End Time: 11:18 AM PST
We received notification that previously reported network issues potentially causing delayed delivery from toll-free numbers to Canadian carriers have been resolved. All services are back to functioning properly.
We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
Posted Nov 26, 2021 - 12:55 PST
Identified
Date: 11/25/2021 Start Time: 4:59 PM PST End Time: Ongoing
Our Supplier has informed us of possible messaging latency issues toward some Canadian carriers which may impact SMS from toll-free numbers. This issue may be impacting MT messaging as well as DLRs.
We apologize for any inconvenience and appreciate your patience.
Posted Nov 25, 2021 - 17:42 PST
This incident affected: Operator Alerts (Operator Alerts WW).