System Status


This page offers API uptime information for TeleSign services, in addition to incident history reports and service issues alerts.
Operator Service Alert - Planned Maintenance - Multiple Operators, Canada - 05/11/2021
Scheduled Maintenance Report for TeleSign System Status
Completed
The scheduled maintenance has been completed.
Posted May 11, 2021 - 04:00 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 11, 2021 - 02:01 PDT
Update
We will be undergoing scheduled maintenance during this time.
Posted Apr 30, 2021 - 18:31 PDT
Update
We will be undergoing scheduled maintenance during this time.
Posted Apr 30, 2021 - 18:31 PDT
Scheduled
Issue: Planned Maintenance - Multiple Operators, Canada

Date: 05/19/2021
Start Time: 02:00 AM PDT
End Time: 04:00 AM PDT

Summary:
We have received notification that Canada Operators listed below will be performing planned maintenance on the date and time specified above. During this time period, customers with Dedicated Short Codes that send SMS messages to users may experience a temporary delay in message delivery, so we kindly ask that you plan accordingly. Other Canada operators will not be affected by this maintenance.

Rogers Wireless (NNC: 302720)
Rogers Wireless - Fido (NNC:302370)
Videotron, Fido (NNC: 302500)
Telus Mobility (NNC: 302220)
MTS Mobility (NNC: 302660)
SaskTel Mobility (NNC: 302680)
Virgin Mobile (NNC: 302611)
Freedom Mobile (NNC: 302490)
Eastlink Wireless (NNC: 302270)
Bell Mobility (NNC: 302610)

On behalf of the operator, we apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at support@telesign.com.

Kind Regards,
TeleSign Support
Posted Apr 30, 2021 - 16:14 PDT
This scheduled maintenance affected: Operator Alerts.