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Malaysia: Regulatory update Content Restrictions - 2nd July 2023

Incident Report for Telesign system status

Update

We are continuing to investigate this issue.

Posted Jun 05, 2023 - 03:26 PDT

Investigating

Please be aware of recent regulatory updates regarding Malaysia content restrictions.
All operators in Malaysia will start blocking messages having URLs in them from 2nd July 2023.

At this point, there are no delivery issues caused by URL blocking.
URL whitelisting requirement:
Company name
Message content
Exact URL link – please point out if the URL is dynamic and for the domain URL to be whitelisted

Posted May 03, 2023 - 05:34 PDT

This incident affects: Operator Alerts (Operator Alerts WW).