System Status
This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.
Service Metrics
MTN networks - Global service degradation
Incident
Report for Telesign system status
Resolved
Date: 05/30/23
Start Time: 22:40 PM PDT - 05/29/23
End Time: 06:30 AM PDT - 05/30/23
We received notification that MTN network issues previously reported by multiple networks MTN (Cameroon, Nigeria, Guinea, Sudan, South Sudan, Afghanistan etc.) have been resolved. Multiple networks MTN end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
Start Time: 22:40 PM PDT - 05/29/23
End Time: 06:30 AM PDT - 05/30/23
We received notification that MTN network issues previously reported by multiple networks MTN (Cameroon, Nigeria, Guinea, Sudan, South Sudan, Afghanistan etc.) have been resolved. Multiple networks MTN end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
Update
We are continuing to work on a fix for this issue.
Identified
Date: 29/05/23
Start Time: 22:40 PM PDT
End Time: Ongoing
We received notification that MTN network in Africa for the following countries: Cameroon, 624001; Guinea, 611004; Nigeria, 621030 etc is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.
Start Time: 22:40 PM PDT
End Time: Ongoing
We received notification that MTN network in Africa for the following countries: Cameroon, 624001; Guinea, 611004; Nigeria, 621030 etc is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.
This incident affected: Operator Alerts (Operator Alerts WW).