The incident has been resolved and traffic is being processed normally. We will continue to monitor.
Posted 3 months ago. Jan 31, 2019 - 07:49 PST
A fix has been implemented and changes were made at 05:08 AM PST to stabilize traffic. Queues are clearing and TeleSign engineers continue to monitor traffic and investigate the cause of the issue.
Posted 3 months ago. Jan 31, 2019 - 05:34 PST
Date: 31 January 2019 Start Time: 04:45 AM PST End Time: 05:08 AM PST
We are aware of message delivery delays currently being experienced on the TeleSign platform. All hands are currently investigating and taking measures to resolve the issue while the cause is investigated. We will update here as we know more. We apologize for any inconvenience.
Posted 3 months ago. Jan 31, 2019 - 05:14 PST
This incident affected: Enterprise Services (SMS Verify) and Standard Services (SMS).