System Status

This page offers API uptime information for TeleSign services, in addition to incident history reports and service issues alerts.
Operator Service Alert - Planned Maintenance [10295] - Sprint USA - 2019/11/04-05
Scheduled Maintenance Report for TeleSign System Status
The scheduled maintenance has been completed.
Posted Nov 05, 2019 - 00:00 PST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 04, 2019 - 21:00 PST
We will be undergoing scheduled maintenance during this time.
Posted Nov 01, 2019 - 12:52 PDT
Issue: US Operator - Sprint USA Maintenance

Start Date: 2019/11/04 : Start Time: 9 PM PDT
End Date: 2019/11/05 : End Time: 2 AM PDT


We have received notification that US Operator Sprint USA will be performing planned maintenance on the date and time specified above. During the maintenance period, customers may experience delays to MO SMS messages as well standard rate MT SMS messages sent to subscribers on the affected carrier.

In the unlikely event of disruption to the service, MO and MT SMS will be queued by the carrier for delivery once the maintenance has been completed.

On behalf of the operator, we apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at

Kind Regards,
TeleSign Support
Posted Oct 28, 2019 - 14:26 PDT
This scheduled maintenance affected: Operator Alerts.