System Status


This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

Service Metrics

SMS Delivery Delay - Canada
Incident Report for Telesign system status
Resolved
Date: 10/09/2020
Start Time: 11:18 AM PDT
End Time: 5:34 PM PDT

We received notification that the network issues previously reported in Canada, have been resolved. Delivery remains high and all services are restored.

On behalf of the Operator, we apologize for any inconvenience this issue may have caused.

If you have additional questions, please feel free to contact support@telesign.com.
Posted Oct 10, 2020 - 01:25 PDT
Update
We are continuing to investigate this issue.
Posted Oct 09, 2020 - 11:52 PDT
Investigating
Date: 10/09/2020
Start Time: 11:18 AM PDT
End Time: Ongoing
We received notification that all operators in Canada is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operators have come to a resolution.
Posted Oct 09, 2020 - 11:18 PDT
This incident affected: Enterprise Services (SMS & SMS Verify), Operator Alerts (Operator Alerts WW), and Standard Services (SMS).