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Date: 10/09/2020 Start Time: 11:18 AM PDT End Time: 5:34 PM PDT
We received notification that the network issues previously reported in Canada, have been resolved. Delivery remains high and all services are restored.
On behalf of the Operator, we apologize for any inconvenience this issue may have caused.
If you have additional questions, please feel free to contact support@telesign.com.
Posted Oct 10, 2020 - 01:25 PDT
Update
We are continuing to investigate this issue.
Posted Oct 09, 2020 - 11:52 PDT
Investigating
Date: 10/09/2020 Start Time: 11:18 AM PDT End Time: Ongoing We received notification that all operators in Canada is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operators have come to a resolution.
Posted Oct 09, 2020 - 11:18 PDT
This incident affected: Enterprise Services (SMS & SMS Verify), Operator Alerts (Operator Alerts WW), and Standard Services (SMS).