System Status

This page offers API uptime information for TeleSign services, in addition to incident history reports and service issues alerts.
Operator Service Alert - Planned Maintenance - Multiple Canadian Carriers - 28/11/19
Scheduled Maintenance Report for TeleSign System Status
The scheduled maintenance has been completed.
Posted Nov 28, 2019 - 01:30 PST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 28, 2019 - 00:31 PST
Issue: Multiple Canadian Carriers Maintenance

Date: 28/11/19
Start Time: 00:30 AM PST
End Time: 01:30 AM PST

Impacted Carrier(s):
Telus Canada
Rogers Canada
Bell Mobility Canada
Sasktel Canada
Fido (Microcell) Canada
MTS Canada
Telebec Canada
Virgin Mobile Canada
Videotron Canada
Freedom / Wind Canada
Mobilicity Canada
Eastlink Wireless Canada

The carriers mentioned above will be affected by a planned maintenance. Please note that during the maintenance period, customers may experience delays and failures to SMS MO messages as well as standard rate messages sent from subscribers on the affected carriers.

Also, customers may experience delays to SMS delivery reports on the affected carriers.

On behalf of the operator, we apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at

Kind Regards,
TeleSign Support
Posted Nov 26, 2019 - 11:53 PST
This scheduled maintenance affected: Operator Alerts.