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We received notification that the network issues previously reported by Colombia Claro Comunicacion Celular S.A (Comcel S.A) from Colombia have been resolved. [OPERATOR NAME] end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
Posted Sep 09, 2020 - 16:11 PDT
Identified
Date: 09/10/2020 Start Time: 03:29 PM PDT End Time: Ongoing
We received notification that Colombia Claro Comunicacion Celular S.A (Comcel S.A) from Colombia is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.
Posted Sep 09, 2020 - 15:37 PDT
This incident affected: Operator Alerts (Operator Alerts WW).