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We received notification that the network issues previously reported by US operators have been resolved. End users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
On behalf of the Operators, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
Posted May 24, 2022 - 09:26 PDT
Identified
Date: 05/20/2022 Start Time: 01:17 PM PDT End Time: Ongoing
We received notification that customers who send SMS via Shared Short Codes may experience a delay in the delivery of SMS OTP messages.
We will inform you once the issue come to a resolution.
Posted May 20, 2022 - 13:40 PDT
This incident affected: Operator Alerts (Operator Alerts WW).