System Status

This page offers API uptime information for TeleSign services, in addition to incident history reports and service issues alerts.

Service Metrics

Possible Delays
Incident Report for TeleSign System Status
Dear Customers and Partners,

Our Network Engineers have identified and successfully resolved this incident. We are currently working on the root cause analysis and will provide it once available.

We sincerely apologize for the inconvenience this may have caused you.
Posted May 16, 2022 - 23:34 PDT
We are continuing to investigate this issue.
Posted May 04, 2022 - 10:41 PDT
Dear Customers and Partners,

We are experiencing instability on our platform which could cause some delays in delivery.

Our team is investigating the issue and we will make sure to keep you updated as soon as we have preliminary findings.

If you have any questions, please contact us at
Posted May 04, 2022 - 10:09 PDT
This incident affected: Enterprise Services (SMS & SMS Verify, Voice Verify, Smart Verify, Push Verify, PhoneID Standard, PhoneID Contact, PhoneID Live, Score) and Standard Services (SMS, Voice, PhoneID, Score, App Verify).