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Generic Sender IDs forbidden for Dialog Sri Lanka
Incident Report for Telesign system status
Resolved
This incident has been resolved.
Posted Oct 13, 2022 - 02:13 PDT
Update
We are continuing to work on a fix for this issue.
Posted Aug 25, 2021 - 06:02 PDT
Identified
Country: Sri Lanka

Operator: Dialog (MTN-Axiata)

Effective Date: 1st of September

Details: From September 1st, all generic senders will be forbidden by the operator Dialog (MTN-Axiata) in Sri Lanka and all unregistered senders will not be delivered. Registration requirements are:

• Sender name
• Message template
• Company name
• Company website
• Business type
• Traffic type (Promotional / Transactional)

The registration can take up to 2 weeks and is free of charge.
Posted Aug 25, 2021 - 06:02 PDT
This incident affected: Regulatory Updates.
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