System Status


This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

Service Metrics

Operator Service Alert - SMS planned maintenance affecting US regional carriers - 05/06/2021
Scheduled Maintenance Report for Telesign system status
Completed
The scheduled maintenance has been completed.
Posted May 07, 2021 - 01:00 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 06, 2021 - 21:00 PDT
Scheduled
Issue: US Operator - [Operator Name] Maintenance

Date: 05/06/2021
Start Time: 09:00 PM
End Time: 05/07/2021 at 01:00 AM PDT

Summary:
We have received notification that regional US Operators listed below will be performing planned maintenance on the date and time specified above. During this time period, customers with Dedicated Short Codes that send SMS messages to users may experience a temporary delay in message delivery, so we kindly ask that you plan accordingly. Other US operators will not be affected by this regional US Operators operator maintenance.

Impacted Carrier(s):
Union Telephone USA
West Central Wireless USA
Bluegrass Cellular USA
Carolina West Wireless USA
Rural Independent Network Alliance (RINA) USA
Illinois Valley Cellular USA
Inland Cellular USA
Nex Tech Communications USA
CellCom USA
Alaska Communications Systems (ACS) USA
GCI Communications USA
Thumb Cellular USA
Cross Wireless USA
Chat Mobility USA
Northwest Missouri Cellular USA
Panhandle Wireless USA
Viaero Wireless USA
MTPCS Cellular One (Cellone Nation) USA
Duet Wireless USA
SouthernLINC USA
Standing Rock Telecom USA
SRT Communications USA
Copper Valley Telecom USA
ASTAC USA
Cordova USA
Pine Belt USA
James Valley Cellular USA

On behalf of the operator, we apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at support@telesign.com.

Kind Regards,
TeleSign Support
Posted Apr 30, 2021 - 19:55 PDT
This scheduled maintenance affected: Operator Alerts (Operator Alerts WW).