System Status


This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

Service Metrics

Operator Service Alert - Quality degradation - Bell Mobility Inc (302/610;630;640;651;655;660;690;880) - [29.05.2023]
Incident Report for Telesign system status
Resolved
Date:05/29/23
Start Time: 01:05 AM PDT
End Time: 01:40 AM PDT

We received notification that the network issues previously reported by Bell Mobility Inc from Canada have been resolved. Bell Mobility Inc end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
Posted May 29, 2023 - 04:20 PDT
Update
We are continuing to investigate this issue.
Posted May 29, 2023 - 01:46 PDT
Investigating
Issue: CA Operator - Bell Mobility Inc (302/610;630;640;651;655;660;690;880) Quality degradation

Date: 05/29/23
Start Time: 01:05 AM PDT
End Time: Ongoing

Summary:
We currently experience quality degradation toward CA Bell Mobility Inc/Sinch. Customers that send SMS messages to Bell Mobility Inc users may notice a difficulties in message delivery.
Our competent teams are working on solving this issue.

We'd like to apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at support@telesign.com.
Posted May 29, 2023 - 01:31 PDT
This incident affected: Operator Alerts (Operator Alerts WW).