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Date:05/29/23 Start Time: 01:05 AM PDT End Time: 01:40 AM PDT
We received notification that the network issues previously reported by Bell Mobility Inc from Canada have been resolved. Bell Mobility Inc end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
Posted May 29, 2023 - 04:20 PDT
Update
We are continuing to investigate this issue.
Posted May 29, 2023 - 01:46 PDT
Investigating
Issue: CA Operator - Bell Mobility Inc (302/610;630;640;651;655;660;690;880) Quality degradation
Date: 05/29/23 Start Time: 01:05 AM PDT End Time: Ongoing
Summary: We currently experience quality degradation toward CA Bell Mobility Inc/Sinch. Customers that send SMS messages to Bell Mobility Inc users may notice a difficulties in message delivery. Our competent teams are working on solving this issue.
We'd like to apologize for any inconvenience and appreciate your patience during this service window.