System Status

This page offers API uptime information for TeleSign services, in addition to incident history reports and service issues alerts.
Operator Service Alert - Planned Maintenance - Rogers & Fido Canada - 19 May 2020
Scheduled Maintenance Report for TeleSign System Status
The scheduled maintenance has been completed.
Posted May 19, 2020 - 04:00 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 19, 2020 - 03:00 PDT
Issue: Canada Operators - Rogers & Fido Canada Maintenance

Date: 19/05/2020
Start Time: 03:00 AM PDT
End Time: 04:00 AM PDT

We have received notification that CA Operator Rogers & Fido will be performing planned maintenance on the date and time specified above. During this time period, customers with Dedicated Short Codes that send SMS messages to Rogers & Fido users may experience a temporary delay in message delivery, so we kindly ask that you plan accordingly. Other CA operators will not be affected by this Rogers & Fido operator maintenance.

On behalf of the operator, we apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at

Kind Regards,
TeleSign Support
Posted May 11, 2020 - 21:12 PDT
This scheduled maintenance affected: Operator Alerts.