System Status

This page offers API uptime information for TeleSign services, in addition to incident history reports and service issues alerts.
Carrier Service Alert - Planned Maintenance - Sprint (US) - 2020-03-25/26
Scheduled Maintenance Report for TeleSign System Status
The scheduled maintenance has been completed.
Posted Mar 26, 2020 - 01:01 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 25, 2020 - 20:00 PDT
Issue: US Carrier - Sprint Maintenance

Date: 25-26/03/2020
Start Time: 08:00 PM PDT
End Time: 01:00 AM PDT

We have received notification that US Carrier Sprint (US) will be performing planned maintenance on the date and time specified above. During this time period, customers with Dedicated Short Codes that send SMS messages to Sprint (US) users may experience a temporary delay in message delivery, so we kindly ask that you plan accordingly. Other US carriers will not be affected by this Sprint (US) carrier maintenance.

On behalf of the carrier, we apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at

Kind Regards,
TeleSign Support
Posted Mar 25, 2020 - 13:37 PDT
This scheduled maintenance affected: Operator Alerts.