System Status

This page offers API uptime information for TeleSign services, in addition to incident history reports and service issues alerts.
Operator Service Alert - Planned Maintenance - Canada Rogers and Canada Fido 05/12/2019
Scheduled Maintenance Report for TeleSign System Status
The scheduled maintenance has been completed.
Posted Dec 05, 2019 - 02:00 PST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 05, 2019 - 01:00 PST
Issue: Canada Operator - Rogers & Fido Maintenance

Date: 05/12/2019
Start Time: 01:00 AM PST
End Time: 02:00 AM PST

We have received notification that Canada Operators Rogers & Fido will be performing planned maintenance on the date and time specified above. During this time period, customers with Dedicated Short Codes that send SMS messages to Rogers & Fido users may experience a temporary delay in message delivery, so we kindly ask that you plan accordingly. Other Canada operators will not be affected by this Rogers & Fido operator maintenance.

On behalf of the operators, we apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at

Kind Regards,
TeleSign Support
Posted Dec 01, 2019 - 05:43 PST
This scheduled maintenance affected: Operator Alerts.