System Status


This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

Service Metrics

Operator Service Alert - Possible Message Latency - Verizon
Incident Report for Telesign system status
Resolved
Date: 11/27/22
Start Time: 03:47 AM PST
End Time: 05:50 AM PST

We received notification that the network issues previously reported by US Verizon Operator has been resolved. Verizon end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
Posted Nov 27, 2022 - 09:02 PST
Identified
Issue: US Operator - Verizon possible latency

Date: 11/27/22
Start Time: 03:47 AM PDT
End Time: Ongoing

Summary:
Our Supplier has informed us of possible messaging latency issues toward US Verizon Operator. This issue may be impacting gateway customers' MO / MT messaging from/to Verzin, as well as DLRs. We apologize for any inconvenience and appreciate your patience.


If you have any questions, please contact us at support@telesign.com.

Kind Regards,
TeleSign Support
Posted Nov 27, 2022 - 05:56 PST
This incident affected: Operator Alerts (Operator Alerts WW, Operator Alerts North America).