System Status

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

Service Metrics

SMS Delivery Reports Delay for non-US traffic - Resolved

Incident Report for Telesign system status

Resolved

This incident has been resolved.

Posted Aug 29, 2019 - 06:24 PDT

Investigating

Dear Customers and Partners,

Our internal monitoring system registered possible SMS DLR delays for a portion of non-US SMS messaging traffic, starting at 05:00 AM PDT.

SMS traffic is not affected, only delivery reports were delayed in the mentioned period.

This is resolved at 05:25 AM PDT.

Our Network Operations team continues to monitor the delivery channels and is investigating the cause. We will provide more details as they are available.

Posted Aug 28, 2019 - 05:59 PDT

This incident affected: Enterprise Services (SMS & SMS Verify) and Standard Services (SMS).