System Status


This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

Service Metrics

Operator Service Alert - Puerto Rico - Puerto Rico Telco dba Claro Puerto Rico
Incident Report for Telesign system status
Resolved
Date: 07/28/2021
Start Time: 10:04 AM PDT
End Time: 04:00 PM PDT

We received notification that the network issues previously reported by Puerto Rico Telco dba Claro Puerto Rico from Puerto Rico have been resolved. Puerto Rico Telco dba Claro end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
Posted Jul 29, 2021 - 00:50 PDT
Update
We are continuing to work on a fix for this issue.
Posted Jul 28, 2021 - 19:49 PDT
Identified
Date: 07/28/2021
Start Time: 10:04 AM PDT
End Time: Ongoing

We received notification that Puerto Rico Telco dba Claro Puerto Rico from Puerto Rico is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.
Posted Jul 28, 2021 - 12:33 PDT
This incident affected: Operator Alerts (Operator Alerts WW).