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Start Date: 06/01/23 Start Time: 01:49 PM PDT End Date: 06/06/23 End Time: 14:05 PM PDT
Previously reported issues with 2-Way SMS delivery toward Mexico have been resolved. End users should no longer experience any issues as all services are back to functioning properly.
We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
Posted Jun 06, 2023 - 14:03 PDT
Investigating
Date: 06/01/23 Start Time: 01:49 PM PDT End Time: Ongoing
We are currently experiencing issues with 2-Way SMS delivery toward Mexico. Please note that all DLC and DSC are impacted. Our team is investigating this issue and we will inform you once we come to a resolution.
Posted Jun 01, 2023 - 17:43 PDT
This incident affected: Enterprise Services (2-Way SMS) and Standard Services (2-Way SMS).