Date:11/15/25 Start Time: 10:55 AM PST End Time: 04:25 PM PST
We received notification that the network issues previously reported by Altan Redes (334/140) from Mexico (MX) have been resolved. Altan Redes (334/140) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
Posted Nov 15, 2025 - 16:26 PST
Update
We are continuing to investigate this issue.
Posted Nov 15, 2025 - 11:56 PST
Update
We are continuing to investigate this issue.
Posted Nov 15, 2025 - 11:54 PST
Update
We are continuing to investigate this issue.
Posted Nov 15, 2025 - 11:54 PST
Investigating
Start Time: 10:55 AM PST - 11/15/25 End Time: Ongoing
We received notification that Altan Redes (334/140) from Mexico (MX) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.
SF 01089125
Posted Nov 15, 2025 - 10:59 PST
This incident affected: SMS/SMS Verify - NA & LATAM (Mexico).