System Status

This page offers API uptime information for TeleSign services, in addition to incident history reports and service issues alerts.
Planned Maintenance - Canada - Possible SMS Delivery Delays - 11/17/2020
Scheduled Maintenance Report for TeleSign System Status
The scheduled maintenance has been completed.
Posted Nov 17, 2020 - 03:00 PST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 17, 2020 - 01:00 PST
Issue: Canada Operators - Scheduled Maintenance

Expected Impact: Only customers using a dedicated shortcodes might experience latency.

Affected service(s): MO/MT/DR
Market: Canada - All

Date: 11/17/2020
Start Time: 01:00 AM PST
End Time: 03:00 AM PST

We have been informed about possible delivery delays affecting customers using dedicated shortcodes in Canada, so we kindly ask that you plan accordingly.

On behalf of the operators, we apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at

Kind Regards,
TeleSign Support
Posted Nov 13, 2020 - 12:23 PST
This scheduled maintenance affected: Operator Alerts.