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Issue: US - Multiple operators Quality degradation Start Time: 07:26 AM PDT - 08/22/24 End Time: 09:46 AM PDT - 08/22/24 We received notification that the network issues previously reported by Multiple operators from US have been resolved. Multiple operators end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
SF 00865498
Posted Aug 22, 2024 - 10:07 PDT
Monitoring
Issue: US - Multiple operators Quality degradation Start Time: 07:26 AM PDT - 08/22/24 End Time: 09:01 AM PDT - 08/22/24
We received notification that the network issues previously reported by Multiple Operators from US have been resolved. Multiple operators end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
We are still monitoring to ensure that everything is working properly.
On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
Posted Aug 22, 2024 - 09:52 PDT
Investigating
Issue: US - Multiple operators Quality degradation
Start Time: 07:26 AM PDT - 08/22/24 End Time: To be posted
Summary:
We currently experience quality degradation toward United States Multiple operators. SMS messages towards these operator(s) may face delays or difficulties in delivery.
Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption.